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Duration 14 hours
Course Outline
Introduction:
- assumptions to facilitate effective communication responsibility in the communication process
Communication with self:
- how it affects the communication with other people
- asking better questions
- rapid changes in emotional states
Communication with other people:
- representation systems (auditive, visual, kinesthetic)
- techniques of building and maintaining contact (rapport)
- motivating and influencing - the body language
- the power of suggestion, the language of persuasion, 'hypnotic' language patterns
Requirements
The desire to know and understand ourselves and others.
Testimonials (2)
We have to have the right strategies to communicate better and this training has given us that.
Louella Macasaet - Agile Marketing Consultancy
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.